Your Privacy

Privacy Policy

How we collect, use and protect your personal data under the Personal Data Protection Act 2010.
Last updated: 29 October 2026

Protected Under PDPA

We handle your data in line with Malaysian law.

Never Sold

We never sell your personal data to anyone.

Kept Secure

Practical safeguards protect your information.

Your Rights

Access, correct or withdraw consent at any time.

01. Introduction

Aramega Textile Sdn Bhd (“Aramega”, “we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, as amended. By using our website or services, or by providing your personal data to us, you consent to the processing of your personal data as described in this policy. A Bahasa Malaysia version of this policy is available upon request.

02. Personal Data We Collect

Depending on how you interact with us, we may collect:

  • Your name, phone number, email address and company or organisation name
  • Billing and delivery addresses, and payment records
  • Order details such as sizes, names and numbers to be printed on apparel
  • Artwork, logos and design files you send to us
  • Messages and enquiries you send via WhatsApp, email, phone or our website forms
  • Website usage information such as IP address, browser type and cookies

03. How We Collect Your Data

We collect personal data directly from you when you contact us, request a quotation, place an order, fill in a form on our website, or communicate with us by WhatsApp, email, phone or in person. Some information is collected automatically when you browse our website.

04. Purposes of Processing

We process your personal data to:

  • Respond to your enquiries and prepare quotations
  • Design, produce and deliver your orders
  • Issue invoices, receive payments and keep accounting records
  • Provide customer service and after-sales support
  • Improve our website, products and services
  • Send you updates and promotions, only where you have agreed to receive them
  • Comply with legal and regulatory obligations

05. Your Choices & Consent

Providing your personal data is voluntary. However, certain data (such as your name, contact details and order details) is necessary for us to process your order. If you do not provide it, we may not be able to fulfil your order. You may withdraw your consent or opt out of marketing messages at any time by contacting us.

06. Disclosure to Third Parties

We do not sell your personal data. We may share it only where necessary with:

  • Courier and logistics companies to deliver your orders
  • Banks and payment service providers to process payments
  • IT, website hosting and communication service providers
  • Our professional advisers such as accountants and auditors
  • Government authorities or regulators where required by law

These parties are only permitted to use your data for the purposes for which it was shared.

07. Transfer Outside Malaysia

Some of our service providers (for example, cloud hosting, email and messaging services) may store or process data outside Malaysia. Where this happens, we take reasonable steps to ensure your personal data receives a level of protection comparable to that required under the PDPA.

08. Data Security

We take practical steps to protect your personal data from loss, misuse, unauthorised access, modification or disclosure. In the event of a personal data breach, we will notify the Personal Data Protection Commissioner and affected individuals where required by law.

09. Data Retention

We keep your personal data only for as long as needed to fulfil the purposes above, or as required by law (for example, accounting and tax records). Data that is no longer required is securely deleted or anonymised.

10. Your Rights

Under the PDPA, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of personal data that is inaccurate, incomplete or out of date
  • Withdraw your consent or limit the processing of your personal data
  • Request that your personal data be transmitted to another party, where applicable

To exercise these rights, please contact us in writing using the details below. We will respond within 21 days of receiving your request, and a fee may be charged for access requests as permitted by law.

11. Cookies

Our website uses cookies to make it work properly and to understand how visitors use it. You can disable cookies through your browser settings, although some parts of the website may not function properly as a result.

12. Third-Party Links

Our website contains links to third-party services such as WhatsApp, Google Maps and Waze. We are not responsible for the privacy practices of these services, and we encourage you to read their privacy policies.

13. Personal Data of Minors

Our services are not directed at children. Where we receive personal data of minors (for example, names for school or class shirts), we expect it to be provided by a parent, guardian or authorised school representative with the necessary consent.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the date it was last updated.

15. Contact Us

For any questions, requests or complaints about your personal data, please contact:

Aramega Textile Sdn Bhd
A-209, Glomac Business Centre, 10, Jalan SS 6/3, 47301 Petaling Jaya, Selangor, Malaysia
Tel / WhatsApp: +6012-238 5365
Email: sales@aramega.com.my

Questions about your personal data?

Contact us and we will be happy to help.